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United customers who have experienced various service lapses are likely already familiar with ETCs. In short, they’re basically like money that you just happen to have to spend on United. They can also be combined with other ETCs and can be redeemed for travel for someone other than the person whose original trip was changed. Of United’s two flight credit offerings, electronic travel certificates are the most useful since they’re valid for longer (two years from the issue date) than future flight credits.
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31, 2021.Īfter reading this guide, you’ll walk away with a better understanding of United’s various flight credits, and how you can redeem them when booking a flight.įor more TPG news delivered each morning to your inbox, sign up for our daily newsletter. They also can’t be redeemed for someone else unless you purchased your ticket on or before Aug. For instance, future flight credits are valid for less time. Meanwhile, if you are the one making the choice not to travel, you’ll most likely end up with what the airline calls a “future flight credit,” or an Electronic Travel Certificate (ETC), which are two different instruments.īoth types of credits can be used to book new travel, but there are some important nuances to note. In most cases, if United cancels your flight, you’re eligible for a refund to your original form of payment.
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And, whether or not it’s the airline’s intention, the intricacies of these various carrier-specific certificates can add yet another layer to the already complex process of booking a flight. Like many other carriers United Airlines has eliminated change fees on many flights and has been issuing credits for canceled trips since the height of the pandemic.įollowing COVID-related cancellations, travelers have had to learn to navigate the world of travel credits in a serious for the very first time. Editor’s note: This is a recurring post, regularly updated with new information.